HealthLink Dimensions Network Privacy Policy

Last Updated: August 29, 2025
 
TRUSTe
 

INTRODUCTION

Thank you for using one of the websites which are part of the HealthLink Dimensions Network (collectively referred to herein as “HealthLink”, “we”, “our” or “us”). HealthLink is a data market participant providing healthcare data solutions to healthcare and life science organizations to improve master data management, compliance, and marketing initiatives.

This Privacy Statement describes, in general terms, how we collect your information, why we collect it, how we use or share your information, and your privacy rights, including how to access, update or delete your information. It governs the collection and use of personal information collected through the websites we own and operate, including HealthLinkDimensions.com, PracticeAlert.com, HealthcareJobFinder.com, HCPToday.com, and ClinicalBriefingReport.com (collectively, the “Sites”), personal information we receive from third party sources, such as lead generation tools, data providers, social media platforms or health care network members (“Third Party Sources”), and personal information we received from our customers and prospects through their use of our web services API (the “HealthLink Platform”), provider information databases, digital marketing tools, HealthLink SaaS Provider Research Portal and Web API (collectively, “Services”).

This Privacy Policy applies to: (i) healthcare providers listed in the HealthLink Dimensions master database, and (ii) customers and prospective customers whose information we maintain in our CRM. It does not apply to websites or applications operated by third-party partners, even if HealthLink branding appears, nor to services offered by our customers, who remain the data controllers of personal information they collect from their end users.

Our business is operated from the United States. No matter which country you live in, or access our Sites or Services from, you authorize us to transfer, store, and use your information in the United States. The privacy and data protection laws in the U.S. may vary from those in the country where you live. If you do not agree to the transfer, storage, and use of your information in the U.S., and any other country where our service providers may access information, please do not use the Sites or Services.

This Privacy Statement applies to all of the Sites and Services offered by HealthLink and its affiliates on its own or through its partners’ sites. Our customers may collect personal information from their end users, where they, as the data controllers, are directing the collection of that information. HealthLink Dimensions does not control our customers’ collection or use of the end users’ personal information. Our privacy practices do not apply to services offered by our customers or other companies, including products or sites that may be displayed to you or linked from our Services. Our privacy practices do not extend to the websites or applications of our business partners even if our brand is displayed. We have no control over the data collection practices of these third-party websites and applications, and are not responsible for the information they collect. We recommend reviewing the privacy policies of these third-party entities.

​If you have any questions or comments about this Privacy Statement, please email us at Privacy@HealthLinkDimensions.com.

PERSONAL INFORMATION COLLECTED

We collect and process personal information by lawful and fair means, without deception. Our collection and processing practices are designed to respect your privacy rights and comply with applicable data protection laws.

Personal information you provide to us voluntarily:

We may collect any information you submit to our Sites or Services, or that you provide to third parties who are lawfully authorized to share it with us or information you have made publicly available, including:

  • First and last name
  • Birth date
  • Email address
  • Postal address
  • Telephone number
  • Username
  • Education
  • Employment history
  • Geographic preference for employment
  • Professional information
  • Records of HealthLink Dimensions data and related products licensed or used.
  • Interaction with a Site, Service, or advertisement.

Personal Information Collected Automatically:

When you visit our Sites or Services, or when you interact with a site or service operated by one of our partners that is lawfully authorized to share information with us, we collect certain information automatically, including:

  • Browser information
  • Operating system information
  • Browsing history
  • Device information
  • IP address
  • Location data based on IP address
  • Internet service provider

The information we collect automatically is statistical data and may or may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

Personal Information Collected from Third Parties:

On occasion, HealthLink may receive personal information about you from third parties and partners where you have consented to their sharing, or they have another lawful basis, or they are otherwise authorized under law to share it with us.

This may include situations where you interact with a site or service operated by a partner that is permitted to share information with us.

 

We may collect some personal information through healthcare professional website co-registrations, healthcare job boards, state licensing boards, telephone verification, and other authenticated healthcare sources, including:

  • Hospitals and healthcare providers
  • Continuing Medical Education (CME) programs
  • Health plans
  • Public records and publicly available sources
  • Third-party data providers (in compliance with applicable laws).

Client Information

We collect information about individuals within our Client’s clients’ organizations (“Client Information”). Client Information may include information related to the Client’s account, name, work e-mail address, work phone number, job title, or similar business-related details.

We use Client Information to support and administer the Client account, maintain our business relationship, respond to Client inquiries, and perform billing or accounting functions.

Clients may contact HealthLink support to request deletion of their personal information. In some cases, we may not be able to delete Client Information due to legal, contractual, or operational requirements, and in such cases, we will notify you of the reason.

 

Information about our Client’s Contacts

We collect information about contacts that may be uploaded into the HealthLink Platform (“Client Contact Information”). Client Contact Information may include name, e-mail address, phone number, job title, or similar business-related details.

We use Client Contact Information solely for purposes consistent with the services provided to our Clients, including marketing and outreach to such contacts on behalf of our Clients.

Clients may update or delete Client Contact Information directly in the HealthLink Platform. Clients may also contact HealthLink support to request updates or deletion. In some cases, deletion may not be possible due to legal, contractual, or operational requirements, and we will communicate the reason if that occurs.

 

Children’s Data

HealthLink Sites and Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years of age. If you are under 13, please do not use any of our Sites or Services, provide any personal information, or attempt to register an account. If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected personal information from a child under 13, please contact us promptly at Privacy@HealthLinkDimensions.com.

USE OF YOUR PERSONAL INFORMATION

We use your personal information in ways that are compatible with the purposes for which it was collected or authorized by you, including to:

  • Fulfill the purpose for which the information was provided
  • Provide you with requested services
  • Enable you to access and use our Sites and Services
  • Enable you to communicate with us
  • Contact you to request feedback about your experience with our products and services and better understand your business needs
  • Create healthcare provider audiences that can be used for relevant medical marketing communications, including targeted advertising, in compliance with applicable laws
  • Analyze data in aggregate form to personalize and enhance your experience while interacting with our Sites and Services
  • Operate, protect, improve, and optimize our Sites and Services
  • Analyze information, insights, and actions related to your interactions with our Sites, Services, or marketing campaigns
  • Comply with all applicable legal requirements
  • Investigate possible fraud or other violations of our Terms.
  • HealthLink Dimensions does not collect, process, or share patient-level data or Protected Health Information (PHI). All personal information we handle relates to healthcare providers, Clients, and prospective Clients for business-to-business purposes only.
  • Legal Compliance:       In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We will ask for your consent before using information for any purpose other than that described in this Privacy Statement.

INFORMATION SHARING

We share some of your information with advertising and analytics partners, including DeepIntent, Google, LinkedIn, Meta, PulsePoint, Relevate Health, and others that support healthcare-focused marketing and programmatic advertising.

The information shared with these partners may include name, business email address, professional identifiers such as National Provider Identifier (NPI), state licensure numbers, and similar professional attributes. This information is used to create clinician audience groups and enable delivery of relevant digital advertising and content.

These partners may also use cookies and other technology tools to support this process and to show you content across our Sites, Services, and other websites or applications you visit.

We do not collect, process, or share sensitive personal information such as Social Security numbers, financial account information, or protected health information (PHI). All sharing is limited to professional and business-related information and is conducted in compliance with applicable privacy laws.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Our legal basis for collecting and using personal information described above will depend on the personal information concerned and the specific circumstances in which we collect it.

Legitimate Interests

We process this information given our legitimate interest in providing our Services within our relationship, and may do so as long as our interests are not overridden by your privacy rights. In some cases, your use of our Services or interaction with our Sites may indicate your implied consent to the collection and use of your information as described in this Privacy Statement.

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to develop and improve the site or services, to provide additional functionality or to ensure appropriate security. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at Privacy@HealthLinkDimensions.com.

DATA MINIMIZATION

We keep personal information in an identifiable form only for as long as necessary to fulfill the processing purposes that have been communicated and for which there is a lawful basis. For data that needs to be retained for longer periods (e.g., for research or optimization-related purposes), we may implement pseudonymization or similar anonymization techniques to limit the risk to individuals. These measures are designed to ensure data protection while allowing us to derive valuable insights and improve our services.

COOKIES & TRACKING TECHNOLOGIES

In order to collect and use personal information about you, HealthLink uses cookies and other similar tracking technologies (collectively, “Cookies”).

Cookie Notice

Personal information may be linked, by us, to the information stored in, and obtained from Cookies. The Cookies used by HealthLink include those which are strictly necessary for access and navigation, that track usage (performance cookies), remember your choices (functionality cookies), and that provide you with targeted content or advertisements (targeted cookies).

We may use the information we obtain from your use of our Cookies for the following purposes:

  • to recognize your device when you visit a Site
  • to improve a Site’s usability
  • to analyze the use of a Site
  • to personalize a Site for you.

Third Party Cookies

Some Sites may use third-party cookies for any of the above purposes. These may include, but are not limited to, Google Analytics, HubSpot, ZoomInfo, AtData, and Visual Visitor.

Web Beacons

Pages of our Services or content within our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Clickstream Data

Clickstream data is information collected by our computers when you request web pages from a Site. Clickstream data may include information such as the page served, the time spent viewing the page, source of the request, type of browser making the request, the preceding page viewed and similar information. Clickstream data permits us to analyze how visitors arrive at the Sites, what type of content is popular, what type of visitors in the aggregate are interested in particular kinds of content on the Sites.

“Do Not Track” Signals

Do Not Track (DNT) and Global Privacy Control (GPC) Signals
HealthLink honors browser-based privacy signals, including Do Not Track (DNT) and Global Privacy Control (GPC). These signals are recognized and applied consistently across all HealthLink-owned and operated websites, including HealthLinkDimensions.com, PracticeAlert.com, HealthcareJobFinder.com, HCPToday.com, and ClinicalBriefingReport.com. When such a signal is received, we will not use Cookies or other tracking technologies for targeted advertising or analytics beyond what is strictly necessary to operate our Sites and Services.

INFORMATION RETENTION

We will retain your personal information for the period necessary to provide you with HealthLink services and for the legitimate and essential business purposes for which it was collected, or to comply with applicable legal requirements. Our data retention policy and schedules are designed to ensure that we do not keep your information longer than needed. Subject to applicable regulatory and legal requirements, specific retention periods may vary depending on the type of information and the purpose for which it is used.

YOUR PRIVACY RIGHTS AND CHOICES

HealthLink provides all individuals, regardless of residency, the ability to exercise their privacy rights. Some states, including California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, and Washington provide additional rights under state privacy laws.

1. How to Exercise Your Rights

You may exercise your rights by:

We may require you to verify your identity before processing certain requests. Verification may consist of matching the information you provide with data already in our records. If you authorize an agent to submit a request on your behalf, we may require proof of authorization and may also require you to verify your identity directly with us.

2. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Right to Know / Access – Request disclosure of the categories and specific pieces of personal information we collect about you.
  • Right to Correct / Rectify – Request correction of inaccurate or incomplete personal information.
  • Right to Delete – Request deletion of your personal information, subject to exceptions permitted by law.
  • Right to Opt-Out of Sale or Sharing of Personal Information – Request that we not sell or share your personal information, including for targeted advertising.
  • Right to Opt-Out of Targeted Advertising – Request that we not use your personal information for targeted advertising.
  • Right to Appeal – Appeal our decision if we decline to act on a privacy request (where state law requires this right).
  • Right to Non-Discrimination – Exercise your privacy rights without discrimination.

3. Additional State-Specific Rights

  • California Residents: You also have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the Shine the Light Law (Cal. Civ. Code §1798.83), which allows you to request details about how we share your personal information with third parties for direct marketing purposes. To exercise this right, email us at Privacy@HealthLinkDimensions.com, include “California Privacy Rights Request” in your communication, and provide your name, street address, city, state, and ZIP code.
  • Connecticut, Delaware, Oregon Residents: You have rights similar to those described above, including the right to appeal if we decline to act on your request.
  • Nevada Residents: You have the right to opt out of the sale of certain pieces of information to third parties who will sell or license that information to others.

4. Scope of Personal Information Covered

HealthLink does not collect, process, or share patient-level data or Protected Health Information (PHI). All personal information we handle relates to healthcare providers, Clients, and prospective Clients for business-to-business purposes only.

SECURITY

We take the security of your personal information seriously and are committed to protecting it from unauthorized access, use, disclosure, alteration, or destruction. We have implemented a combination of technical, administrative, and physical safeguards commensurate with the sensitivity and volume of the personal information we maintain. Please note that due to the nature of electronic communications we cannot guarantee the security of Personal Information that is transmitted over the Internet or stored on our servers.

 How We Protect Your Information

To help safeguard your information, we use a variety of security measures, including but not limited to:

  • Access Control
  • Data Minimization
  • Encryption
  • Firewalls
  • Logging & Monitoring
  • Network Security
  • Privacy Training
  • Security Awareness Training
  • System Security.

SUB-PROCESSOR EVALUATION

We utilize several types of sub-processors to process individuals' data, including but not limited to:

  • Data quality service providers
  • Development and technology partners
  • Information security vendors
  • Software providers
  • Sales and customer service platforms

Sub-processors are subject to our data protection requirements and ongoing monitoring. We have implemented a rigorous process for evaluating and monitoring our sub-processors to ensure they have effective safeguards in place. This evaluation process is designed to verify that our sub-processors comply with the controls and standards outlined in this Privacy Statement and with applicable laws.

DISPUTE RESOLUTION

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to change our privacy practices. We will post any Privacy Statement changes on this page and inform you of the changes by email. Continued use of a Site or Service is your acknowledgement of the Privacy Statement in effect at the time of your use or interaction.

HOW TO CONTACT US

If you have any specific questions about our privacy practices, you can contact us via email or write to us at the address below:

Send e-mail to: Privacy@HealthLinkDmensions.com

​Send mail to our address:

HealthLink Dimensions, LLC

Attn: Privacy Inquiry

1001 Summit Blvd NE – Suite 1125

Atlanta, GA 30319

ARCHIVE

You can access the previous version of this privacy policy, archived August 29, 2025.