As hospitals became overcrowded and resources wore thin this year, technology played an essential role in making healthcare providers’ jobs easier and enhancing the patient and caregiver experience, which includes their post-acute care planning. Technology like Carelike’s Discharge Directory Resource (DDR) is one solution that made this possible.
While other resources are available to help patients and their caregivers make plans for post-acute care after being discharged from the hospital, Carelike’s DDR has many more advantages and features compared to other industry resources. Here are some of the benefits of Carelike’s DDR and how our solution stacks up against other public resources that require time consuming web research:
Even though other discharge solutions are available for patients, Carelike’s DDR takes hospitals’ compliance to the next level. While our portal incorporates publicly available data offered by sources like CMS, it also integrates provider networks and discharge teams’ address books so they can collaborate easily and work more efficiently. Our DDR also enables hospitals to meet compliance requirements for appropriate disclosures regarding financial relationships, empowers patients to make informed post-acute care decisions per the COP’s of Discharge Planning, and provides patients and their families with the opportunity to search an unbiased, all-inclusive directory for IMPACT Act compliance.
Depth of provider information
In addition to providing compliance, the directory listings contain more information about the providers and their services so that patients and caregivers can find the best facility or service offering for their unique needs. These listing details include publicly available information compiled from multiple sources about services provided, payments accepted, licenses, and CMS star ratings and quality insights.
Carelike has been providing discharge solutions since 2007, and we’ve learned which data sets provide the most accuracy. For example, one source may have more current addresses while another has better phone numbers, resulting in the best listing possible. In addition to the publicly available sources, we encourage care and support providers to claim their listing much like business owners do with Google My Business. This feature provides an additional verification method to ensure listing accuracy and to collect more specific details such as service offerings, hours of operation, care specialties, experience and credentials, forms of payment accepted, and more.
Variety of providers
Due to demand in post-acute care services, Carelike is continuously adding new types of care to our directory so patients can access more service types and create a better discharge plan. Recently, Carelike added mental health providers and facilities for inpatient and outpatient care to our solution to expand our service offerings.
As patients are being prepared for discharge, care coordination teams can provide patients and their caregivers access to our easy-to-use, web-based search directory enabling them to search for providers and facilities via their phone, tablet, or computer inside and outside of hospital walls. Once they have made their care decisions, care teams can use our DDR solution to generate a PDF report that provides all required disclosures and quality insights on the selected service providers and can be printed or emailed to patients and their caregivers.
Data Management Services
In addition to Carelike’s DDR, HealthLink Dimensions offers a variety of solutions for hospitals and health systems, including data management services. To learn more about how Carelike and HealthLink Dimensions are making healthcare easier through leading-edge technology and creative managed data solutions, fill out the form or contact us!